Most orders begin the order process as soon as your online purchase is completed. Your order will be shipped once your payment is approved, the receiving address is verified, and the item is located in stock. If an item you order is not currently in stock, you will be notified by Email.
For security reasons, all shipments over $200 require an authorized signature*. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be present at the designated shipping address.
*Important note: If your order is being delivered to an office building, apartment complex or similar facility, or to a public institution such as a hospital, hotel, school, etc., the carrier may accept the signatures of mailroom employees, receptionists, and similar administrative personnel upon delivery. Upon signature or acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order. We are not responsible for lost or stolen items delivered in accordance with the delivery practices noted above.
If your order is shipped via USPS and is not insured, KingMill Enterprises LLC is in no way responsible for the loss of the package. KingMill Enterprises LLC cannot offer replacements for items lost in the mail.
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